Privacy and Cookies

Your personal data

We (Sweetspot Data Solutions Inc. of 85 Broad St., New York City, 10004 NY) gather personal information through the various contact forms provided on this website. This is limited to your name, email address, and company name as a precondition to downloading our white papers and (through such action or separately) subscribing to our mailing list. Additionally, we will ask for your phone number whenever you request a scheduled product demo or trial account.

The personal data you provide is initially used for the purposes of fulfilling your own request. We may also take the opportunity to contact you with regards to product updates, key company milestones, or an invitation to further discuss your stated interest.

The said personal data will be removed from our Customer Relationship Management (“CRM”) system within twelve months in the absence of further exchanges. Additionally, you may unsubscribe from our monthly newsletter at any time, through the link provided at the bottom of each message.

Should you wish to find out what we know about you or have stored in the past, you may write to info[@]sweetspot.com with the subject “Data Subject Request”. This same address can be used to exercise the right that your own jurisdiction may provide to have us remove or edit such details.

Our cookies

In order to guarantee that you find what you are looking for, and to ensure the best user experience possible, this website makes use of analytical cookies to collect aggregate data on website content consumption patterns. Following “waiver” conditions for prior consent specified by the European Union’s Article 29 Working Party, these cookies use IP obfuscation and do not last more than 12 months. Furthermore, we are not associating this information with customer details or advertising platforms of any sort at granular level. Specifically, our websites store the following analytical cookies in the user terminal:

Cookies Duration Technology
__utma 12 months Google Analytics
__utmb 30 minutes Google Analytics
__utmz 6 months Google Analytics
Hotjar (various) 12 months Hotjar

You can block their individual activity (“opt-out”) through exclusion systems facilitated by Google Analyticsbesides making use of your browser’s content and privacy preferences to prevent these or any other cookies from ever being served.

Other cookies: We make use of other first party cookies to enable login-based services, the download of free white papers and website content updates. These cookies are exempted from opt-in requirements under current EU legislation (article 5.3 of the ePrivacy Directive). Disabling them would have the effect of preventing free downloads or access to your Sweetspot account. We do not employ third party cookies for behavioral advertising purposes.

Security

We adhere to the strictest security standards available at every level of our interaction with you. This includes but is not limited to SSL encryption and ISO 27001 specifications (a standard for which we are certified and audited on a yearly basis) for the processing and storage of your personal data, as well as the manner in which our own personnel deals with it.

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