Some of the biggest banks and insurance companies in the world use Sweetspot as their cloud-based Information Delivery layer, effectively integrating it with back-end systems, mobile analytics, app store data and competitive information.
An unbeatable dashboard for the banking and insurance industries
Sweetspot will save you invaluable time accessing and sharing your key metrics from wherever you are, allowing you to focus on enhancing customer acquisition, self-service optimization or Customer Lifetime Value.
Call center operations vs. Mobile service operations
Combine Digital and Offline data to understand your client’s decision process
In an industry that is rapidly turning mobile, banks, insurance providers and other financial institutions must be able to easily connect digital, mobile and offline data to understand complex customer journeys which often navigate through online and offline interactions.